The Lions
A group of friends with mostly centrist or conservative viewpoints who share resources and ideas about the governance of Alberta and Canada and about world events and trends.
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Auditor General Karen Hogan delivered a scathing assessment of Canada Revenue Agency call centres Tuesday, revealing that agents provided inaccurate information 87 percent of the time for general tax inquiries despite hundreds of millions in government investments since a devastating 2017 audit.���The report found that Canadians waited an average of 31 minutes to reach a CRA representative by phone, more than double the agency's service standard, with only 18 percent of calls answered within the promised 15-minute window during 2024-25. The situation deteriorated further by June, when just five percent of calls met the agency's service standard.���
https://www.perplexity.ai/page/cra-agents-gave-wrong-answers-keVsFAc.Sma.Jufr7lrD9g
