Auditor General Karen Hogan delivered a scathing assessment of Canada Revenue Agency call centres Tuesday, revealing that agents provided inaccurate information 87 percent of the time for general tax inquiries despite hundreds of millions in government investments since a devastating 2017 audit.���The report found that Canadians waited an average of 31 minutes to reach a CRA representative by phone, more than double the agency's service standard, with only 18 percent of calls answered within the promised 15-minute window during 2024-25. The situation deteriorated further by June, when just five percent of calls met the agency's service standard.���
https://www.perplexity.ai/page/cra-agents-gave-wrong-answers-keVsFAc.Sma.Jufr7lrD9g
I posted this here on May 7 and thought it was done "Went to public library to do my census and consistent with the luck I have got the long form. About 70 WOKE questions and questions that are none of their business IMHO as they don't care about real Canadians. I just filled out the number of residents as it is starred and then just kept hitting next until the end. Had a 15 minute timer and it took me 15 minutes. Could leave comments but by then out of time and patience. 🤮"
Imagine my surprise when a census worker showed up at my door yesterday because I hadn't done. She knew I had the long form and had it with her for us to complete and I told her when and where I filled out, even approximate time of day, and she asked for confirmation code so went to work trying to find. When you are rushed naturally can't find so said that I couldn't find. Found as soon as she got back to her car and showed her before she drove off. I can't hate this country enough as I know that because I only ...
